Terms & Conditions
These Terms and Conditions govern your use of allesclinx.com and any purchase made through our website. By accessing our website or placing an order, you agree to be bound by these terms. Please read them carefully before proceeding.
These terms are governed by the Indian Contract Act, 1872, the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020, and the Information Technology Act, 2000.
1. About us +
Alle’s ClinX Labs is an Indian manufacturer and seller of professional cleaning and hygiene concentrates operating at allesclinx.com. Our products are sold to both individual consumers and institutional buyers across India.
For enquiries: care@allesclinx.com
For institutional and B2B orders: procurement@allesclinx.com
2. Use of this website +
- You must be at least 18 years of age to use this website and place an order
- You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others
- You must not attempt to gain unauthorised access to any part of this website, its servers, or databases
- You must not use automated tools to scrape, crawl, or extract data from this website without our prior written consent
- We reserve the right to suspend or terminate access for any user who breaches these terms
3. Products & pricing +
- All product descriptions, specifications, and images on this website are provided in good faith and are as accurate as reasonably possible
- We reserve the right to correct pricing errors, update product information, or discontinue products at any time without prior notice
- All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise
- Product images are for illustrative purposes. Actual product appearance, including label design, may vary slightly
- Our products are professional or household cleaning concentrates intended for the specified uses described on their labels. Use outside of specified applications is at the buyer’s own risk
- Institutional and bulk pricing is available upon request at procurement@allesclinx.com
4. Orders & contract formation +
- Placing an order on our website constitutes an offer to purchase. A binding contract is formed when we confirm your order by email and dispatch the goods
- We reserve the right to decline any order at our discretion — for example, in the case of pricing errors, stock unavailability, or suspected fraudulent activity
- Order confirmation emails are automated. Please check your spam folder if you do not receive one within 30 minutes of placing your order
- It is your responsibility to provide accurate shipping and billing information. We are not liable for non-delivery caused by incorrect address details
5. Payment +
- Payment must be made in full at the time of ordering unless a credit arrangement has been agreed in writing for institutional buyers
- We accept payments through the methods displayed at checkout. All transactions are processed through secure, PCI-compliant payment gateways
- We do not store your payment card details on our servers
- In the event of a payment failure, your order will not be processed. Please contact us if you experience difficulties
- GST-compliant tax invoices will be issued for all orders
6. Intellectual property +
All content on this website — including text, product descriptions, images, logos, label designs, formulation descriptions, and technical data — is the property of Alle’s ClinX Labs and is protected under applicable Indian intellectual property laws.
- You may not reproduce, distribute, or use any content from this website for commercial purposes without our prior written consent
- You may share links to our website and reference our products for personal, informational, or procurement purposes
- Unauthorised use of our brand name, logo, or product content may constitute trademark or copyright infringement
7. Limitation of liability +
- Our products are manufactured and labelled in compliance with applicable Indian standards. All usage instructions, dilution ratios, PPE requirements, and safety information are provided on product labels and in Technical Data Sheets
- We are not liable for any damage, injury, or loss arising from misuse, incorrect dilution, application to incompatible surfaces, or use contrary to label instructions
- Our total liability to you in connection with any order shall not exceed the amount paid for that order
- We are not liable for indirect, consequential, or incidental losses arising from your use of our products or website
- Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for fraud
8. Governing law & disputes +
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from or related to these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of India.
We encourage you to contact us at care@allesclinx.com before initiating formal proceedings. Most issues can be resolved quickly through direct communication.
9. Changes to these terms +
We may revise these Terms and Conditions from time to time. Changes take effect when posted on this page. Continued use of our website or placing an order after revised terms are posted constitutes your acceptance of those terms.
Contact
Email: care@allesclinx.com
B2B & institutional: procurement@allesclinx.com
Related policies: Privacy Policy · Cookies Policy · Orders, Shipping & Returns
Last updated: March 2026 · Effective from: March 2026